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There is a 5 minute late grace period for all appointments, after 5 minutes $10 will be added to your service. After 15 minutes of no-show, your appointment will be canceled. No call, no shows will not be allowed to book in the future. I do accommodate squeeze-ins if my schedule permits with a $40 squeeze-in fee applied to your service. Soak-offs must be booked. I will work over another tech's work. HOWEVER, if the foundation of your current set is not up to par, you will be charged $3 per nail that needs to be replaced or $20 for a complete soak-off and the full charge for a new full set. I will send out a confirmation text the day before your appointment. If you do not confirm with a reply the day before, your appointment will be canceled. If you confirm your appointment but need to cancel on the day of your appointment, you will be charged a $25 cancellation fee. Acceptable payments are cash, apple pay and electronic card payments processed through Square. All Square payments will have an additional 2% processing fee. Please no guests or extra people unless you have cleared that with me directly. Please do NOT give my phone number out without my consent. Refer all potential clients to my Instagram page @patiently_polished. Email JP@patientypolished.com with any questions.